Koneqt CRM is a fully customisable enterprise-ready CRM. It is built on top of the Koneqt Platform which as an enterprise-ready solution includes Quality Assurance, Compliance, Auditing, GRC and Workflow as standard. Most CRM gives you basic functionality with a very low level workflow platform. This is not the case with Koneqt CRM. It is an extremely flexible platform, which means you can have your whole sales cycle in one single application. If you have any legacy systems or manual workflows we can assist in either integrating or replacing them into the Koneqt platform.
Koneqt CRM enables your organization to automate and organise the process of building long-term customer relationships and delivers consistent, world-class services while driving down the total cost of ownership through greater productivity and reduced costs. Use Customer Relationship Management (CRM) , Sales Force Automation (SFA), Business Intelligence (BI) and various other Business Process Optimization (BPO) to implement Koneqt CRM into your business, the way you want it. Koneqt CRM lets you change the platform to suit your needs, not change your processes to fit into the software.
Integrated Corporate Website:
The Koneqt Platform allows the CRM to integrate directly with our CMS product. This means that if you have a customer on the Koneqt CRM and they visit your website which is built on top of the Koneqt Platform, the website would change in real time according to who visits the site. This becomes extremely powerful when you start combining your sales cycle, product listings and past experience per client. Your website is now alive and reacts in real time to your customers. It is like having your own personal website type app.
Whether you have a 100, 1,000 or a 1,000,000 clients needing to access the website the Koneqt platform is able to handle that in real time.
Mobile Cross Platform Apps
Koneqt CRM allows you to easily give your employees their own customised apps per department. Our admin and frontend pages are built on the HTML Bootstrap platform. Design your own admin backend with ease, connect it to the Koneqt CRM and have a new app. You can build many different apps, one for each department and you can even give your whole client base an app. Do case tracking, product and project updates in real time to millions of customers in real time.
Mobile First Implementation
Mobile technology is no longer a “nice to have” or avoidable platform in today’s business climate. Tablets and smartphones are now widely used and most users expect access to the corporate infrastructure. Essential business knowledge and data of the organisation needs to be available to the growing mobile sales workforce worldwide to ensure productivity for the organisation. Being graphically dispersed is common to enterprises and becoming easier by the day, and provides a major driver for systems to be available on mobile. Job functions have changed drastically over the past decade and managers, executives and project managers are frequently travelling and always on the move. These decision makers must have access to business critical information and the easiest path would be mobile integration. The Koneqt platform brings the whole mobile environment to the enterprise with GPS, mobile device camera, uploading documents.
Benefits Of A Mobile First Platform
Koneqt bridges the gap for organisations by taking your current (legacy) data from business systems and making that data alive and available in real time, all the time, in a mobile first approach with the capacity of millions of concurrent connections in an affordable manner. Your team can work online and offline on mobile, tablets, and desktops – you select what is available to whom.
Transforming risk management solutions from desktop to a mobile first solution increases productivity drastically. Mobile first methodology gives employees access to critical data and reduces compliance activities and enables a real time response to risk issues ultimately shortening the decision making process. Get all the relevant information (compliance, risk and audit) wherever you go.
ACCELERATE TEAM PRODUCTIVITY
Create simple to complex audit management workflows with ease. Through ease of use complex audit processes are streamlined helping your team’s productivity. Your team will be able to be more efficient in the following areas: document results, findings and issues, attach supporting evidence, sign off and notify, create and assign review notes. Create, view and export reports. Automate your entire audit lifecycle to best practices, from pre-audit check to audit management, scheduling etc.
Collaborate and share
Promote collaboration through integrated results management workflows. Provide easy hand-in-hand collaboration between management and sales team. Easily share leads, opportunities and any other information.
Koneqt’s integrated tracking system and workflow engine can be fully automated to suit the specific needs of your business, to include the full sales lifecycle. You can generate reports as needed, thereby bypassing time consuming paper based processes.
CREATE OWNERSHIP WITH STAFF
Koneqt is customisable at low cost in an exceptionally swift turn around time. Empower your team by giving them access to data.
Our Customer Relationship Management software provide sales, marketing and support teams with powerful collaborative tools to ensure a superb customer experience. It caters to the requirements of customers across a wide range of industries and is configurable for individual CRM processes.
Koneqt CRM is available as a stand-alone product or as part of our Koneqt integrated solution. Having all your customer data accessible online and offline simplifies your selling procedures, and it improves accuracy in information by having one version of the truth.
Because the Koneqt Platform has a full blown Auditing system included you have full overview of every single change that has been made on your system. You can even do Corporate Grade Quality Assurance on data imported as standard.
MINIMAL PAIN WITH CHANGE MANAGEMENT
Koneqt adapts to existing workflow and processes – easily. Roll out and changes are fast, reducing the pain associated with the implementation of new software. Koneqt will have the familiar feel of your current processes and workflows.